I have worked with Highstone Housing for the last 5 years, as a supported living manager for Choice Support. I manage the support provision at two of their supported living schemes; Jubilee House and Hirstlands Drive in Wakefield.
I find all the team at Highstone Housing, from the directors to the administration to the tradespeople visiting to carry out repairs, to be professional and courteous. The team will often take extra steps to support me to make things right for the tenants. I believe the company’s ethos to be one that is genuinely caring and open to working collaboratively to ensure tenants are safe and happy within their own homes.
Highstone Homes have supported commissioners in Calderdale to provide high quality, well maintained properties. The standard of finish within properties is exemplary and personalised to meet tenants needs.
Highstone Homes are flexible and responsive finding sites for development in good locations and including all stakeholders at every stage of the development. Calderdale’s partnership with Highstone has helped us to support people to move into their first tenancy or to rehoused people who were in poor quality accommodation making a positive change to many tenants’ lives.
I would just like to pass comment on the amazing service you provide as a housing association. Having worked in partnership with you since December 2015, I feel we have a very strong working relationship, providing vulnerable adults with a safe and beautiful place to live. I would like to thank you for being approachable, both myself and the clients know you will respond and listen to suggestions, continuously striving to improve the service. It is very clear that as a housing association you care for your clients, who have built up a great relationship with your Housing Officer and all operatives. It is very reassuring for the clients; having consistent people/contractors visiting the site helps relationships be formed and maintained.
Grove Court is often subject to compliments about how amazing it is; with most saying it would be a place they would love to live themselves. The buildings are very well designed, and consideration has been given to the way a client’s needs may change, so they are able to have their forever homes.
AFFORDABLE COMMUNITY LIVING
Welcome to Highstone Housing Association. We are a non-profit registered provider offering housing management and support services for people with learning disabilities, physical disabilities and those who require extra care housing.
Offering a fresh approach to supported housing solutions, our innovative and responsive approach makes independent living a reality.
Bespoke Property Solutions
In partnership with local authorities, we develop bespoke housing solutions to meet the varied and complex needs of our tenants.
We are passionate about providing high quality affordable housing and delivering excellent service to all our tenants.
We deliver bespoke property solutions for people with learning disabilities, physical disabilities and those who require extra care housing.
Housing Management and Support
Tenants have direct access to their own designated housing officer who provides a one-to-one housing management service from repairs and maintenance to assistance with housing benefit.
We are committed to offering the highest possible standards of service to ensure that all housing is in excellent condition and maintained to the highest standard.
Highstone aims to provide a prompt and efficient 24-hour maintenance and repair call out service to all of its tenants.
Supported living and extra care accommodation offers a safe, secure and friendly environment, allowing tenants to live independently within the community.
HIRSTLANDS DRIVE OFFICIALLY OPENS
On the 11th October 2019, we officially opened Hirstlands Drive. An extensive development of purpose build properties offering a range of accommodation, from 1-bedroom apartments to a deluxe 5-bedroom bungalow.
The properties offer both supported living and modern homes for the over 55s. With private gardens and secure parking, the whole development offers a community feel.